Sebastien Gaudin is the founder of The CareVoice, an insurance technology that designs apps that help insurance companies build relationships with policyholders.
The business recently completed $10 million in Series B funding, a notable achievement in an environment where it is difficult for insurtech startups to secure investment.
Talk to Godin digpin‘s Jame DiBiasio explains why insurance companies are eager to develop “super apps” that combine insurance and related services, and how they’re working to achieve this.
- Time code:
- 0:00 – Sebastien Gaudin and TheCareVoice
- 2:40 – Insurance companies want direct communication with their customers.
- 7:20 – How to do this within the app
- 13:31 – Without upsetting the agent
- 16:37 – Competition
- 18:13 – What is a ‘super app’ in the insurance sector?
- 22:07 – Recent funding and use of proceeds
- 26:20 – How ordinary people find insurance apps
- 28:12 – Retaining customers or finding new ones?